Answers to our most frequently asked questions.
We are here to support your unique business needs. Please reach out via our contact us page and one of our knowledgeable Sales Representatives will assist you with your order. We look forward to speaking with you!
Looking for specification support? Contact us and one of our Specification Representatives will work closely with you to help identify the right materials for your project.
Upper Canada Forest Products was founded in May 1986 by Warren Spitz. Warren was passionate about bringing an unprecedented level of professionalism and care to our industry. His goal was to create an organization where people could build their careers delivering unparalleled service, professionalism and innovation with the integrity and mutual respect.
Learn more about Our Story.
We look forward to working with you! Please Contact us to explore working together to Deliver the Difference.
We’re always on a look out for talented people to join our organization. You can take a look at all of our current openings on our LinkedIn Page.
Didn’t find anything relevant? Not to worry, feel free to email us at [email protected] If we have a relevant opening that meets your skillset, we will get in touch with you.
At Upper Canada Forest Products, we are rooted in our values with an unwavering focus on products, people, and the planet.
We connect with the best mills and suppliers around the world to offer you access to the most comprehensive, on-trend range of the highest quality and sustainable products. Our Sales and Specification Representatives work with you to understand manufacturing processes, needs and expectations to meet ultimate yield, quality, and consistency. Together, we deliver the best solutions for your customers and clients.
What you need.
When you need it.
By people that know and care.
We call that Delivering the Difference.
We offer materials that are FSC® Certified, no-added formaldehyde (NAF) and ultra-low emitting formaldehyde (ULEF), TSCA VI and LEED v4 eligible. We source products with unique attributes like recycled content, zero-waste fabrication, and circular economy principles.
We are proud to be FSC® Chain of Custody Certified since 2003. In order for a product to carry the FSC label, every step in the supply chain between the forest and the final product must be FSC® Chain of Custody certified.
Offline and online, we are here to help you find the right materials for your application and project.
To speak directly with a Sales or Specification Representative, please contact us!
Online, our Digital Product Catalogue is designed to get you to the products you need as quickly as possible.
- Use our powerful search to find products by name, brand, color, species, texture and so much more. Just start typing in the search box and suggested search will start to populate results for you.
- On any search or product listing page, use the filters or "Refine Your Search" field to further refine your search results.
- Our Product Menu is organized By Type, By Application and By Brand so you can browse the path best suited to your needs and questions.
We are proud to Deliver the Difference to your business in strategic collaboration with our Brand partners. You can find a specific Brand via search or via the Brands page.
The easiest way to find products with specific properties or specifications is to use the search bar. Start by searching for one of the properties you are looking for. From the results screen, you can refine the results further using the available filters or typing in any property value you are looking for in the "Refine Your Search" field.
Our product pages are a rich source of information about the products we carry. Each pages includes high-level information about the product, a product swatch, and detailed information about the product, its applications and specifications. In addition, we include links to key documentation.
If you need more information or insight, our Sales and Specification Representatives are available to consult, answer your questions and help you find the right product for you — Contact us to speak with a Sales and Specification Representative.
We work closely with our Brand parents to stock their unique products in as many regions as possible. If you have any questions about a particular Brand, please contact our team as availability may change by region and we would like to help solve your product needs.
Upper Canada Forest Products carries an extensive portfolio of hardwood and softwood lumber, plywood panels, decorative panels, solid surfaces, composite panels, decorative overlays, Edgebanding, and specialty products for exterior use, coupled with unparalleled levels of service.
With warehouses in Ontario, Alberta and British Columbia, we are proud to serve customers in Ontario, Manitoba, Saskatchewan, Alberta and British Columbia. Please contact us to place an order and discuss your shipping requirements.
We have several partner vendors that offer Fire Rated products. These are available in Class A, B, C or I, II, III depending on you locations and needs. Fire Rating details are included in the Specifications section of our product pages, where relevant.
We have several partner vendors that offer Moisture Resistant products. Moisture Resistance details are included in the Specifications section of our product pages, where relevant.
Building Envelope is our category for applications that make up the exterior of a building, including cladding, siding, exterior trim, soffit, façade solutions and exterior millwork.
Exteriors is our category for applications that are beyond the foundational building structure, including decking, outdoor kitchens, outdoor furniture & landscaping, garage doors, signage, windows, boat building & marine applications and exterior doors.
We separated these two categories in recognition of the unique specification requirements for products in building envelope applications versus exterior applications.
Please contact us to speak with a Specifications Representative and learn more.
We are proud to be FSC® Chain of Custody Certified. In order for a product to carry the FSC label, every step in the supply chain between the forest and the final product must be FSC® Chain of Custody certified. We carry products that are FSC® Certified or FSC® Certified Available Upon Request.
Our Digital Product Catalogue enables you to use search or filter to identify products that are FSC® Certified or FSC® Certified Available Upon Request.
Please contact us to speak with a Sales or Specification Representative about your sustainability priorities and how we can help you achieve your sustainability goals.
Yes — it is the policy of UCS Forest Group (and its operating Divisions: Upper Canada Forest Products, Sierra Forest Products, UCS Global and A&M Wood Specialty) to follow the rules and regulations provided by the U.S. Environmental Protection Agency (EPA) and to ensure TSCA VI Compliance. Please see our full TSCA VI Compliance Policy here.
QUOTES & SAMPLES
To help you make the right product choice for your project, we invite you to sample our products.
Requesting a sample has never been easier:
- The "Order Sample" button will appear on every product page with a sample available.
- Select "Order Sample" from the product page, fill out the sample request form and we will take it from there.
Interested in several samples? Simply include the name of other products you wish to sample in the sample request form under "Project Short Description" and we will look at the full request.
Note: You can also filter any search or product listing by the “Has Sample” filter to view products with samples available.
Wish to discuss your sample needs with someone directly? Contact us and we will be happy to discuss your sample requirements.
Requesting a quote has never been easier! There are two ways to request a quote:
1. Request a quote via a product page.
- Search, filter or browse to the product you wish to quote. Configure the product with the specifications you are looking for and the "Request a Quote" button will activate.
- Push"Request a Quote" and our quote request form will pop-up. Please enter your details, including additional product, order or shipping information relevant to your order.
- Hit submit and our Sales Representatives will connect with you to finalize your quote.
Not seeing the specifications you're looking for? We are standing by to customize your order and deliver What you need. When you need it. By people that know and care. Please include the custom specifications you are looking for in the "Message" field of the quote form and we will contact you to finalize and deliver your unique product needs.
2. Request a quote via contact us.
Please reach out via our contact us page to connect with a Sales Representative via phone, email, or contact form with the product details you wish us to quote and we will be in touch promptly to finalize your quote.
We know how important product samples are in the decision-making process.
Please reach out here and we will follow-up to ensure your samples arrive as soon as possible.
We look forward to speaking with you!
Call us, email us, or submit a query via our contact us page. Thank you!
Please find our website terms and conditions here.
Please find the standard terms and conditions of sale here.
Please find the purchase order terms and conditions here.
If you no longer wish to receive our emails, you can unsubscribe from our mailing list at any time.
To do so, click on the "unsubscribe" link at the bottom of our newsletter and your subscription will be removed. Alternatively, or you can click here to cancel: [email protected]
Conversion and measurement tools are available in our Knowledge Centre here.
When viewing a product page, downloadable images can be found in the "Downloads" section.
If you are looking for technical, design, or sustainability documents, they can be found in the "Links" section of product pages.
The products featured on each inspiration page link to our feature-rich product catalogue. You can quickly and easily search our detailed catalogue by type, application and sustainability features.
Our beautiful projects and stunning on-trend designs will spark your creativity. The Inspiration section features short application stories, case studies, and images of striking projects, starring the array of products we offer.
Do you have an inspirational story to profile? Please contact us to share!
We know every project or design involves balancing unique requirements from concept to timeline to sustainability objectives to client aesthetic. Our knowledgeable Specification Representatives are here to help you achieve your goals for form, function and footprint every time.
Please use our contact us page to connect with us via phone, email, or contact form.
Where available, technical and installation information or documents can be found in the "Links" section of a product page.